Privacy Statement
If you visit our website
You can visit our website without providing any personal information. However, there are situations where we may request information from you, such as to correspond with you or to process your booking. If you wish, we can also inform you about our latest events and most attractive offers via our email service.
How do we use your personal data?
We respect the privacy of our guests and take care to keep the information you provide to us confidential. LodgeGate, by Hotels Online BV, processes and stores your personal data for a legitimate period on behalf of Heeren van Noortwyck BV.
We do not share your personal data with third parties without your express consent, except in the following cases:
- To third parties engaged in your stay, such as OTAs (Online Travel Agents);
- If Heeren van Noortwyck BV is legally required to do so;
- If necessary, to protect the rights of the user of Heeren van Noortwyck services or to protect the rights of Heeren van Noortwyck BV itself.
How does Heeren van Noortwyck BV handle my stay data?
If you book a stay through our site, the data collected is only used to process your booking in the best possible way and to understand any additional requirements you may have. This information helps us tailor the website and our offerings to better meet your needs.
Use of WhatsApp for communication
By contacting us via WhatsApp, you agree that we may use this platform for further communication. This includes booking confirmations, updates, and information about our company. We reserve the right to contact you via WhatsApp at any time. If you do not wish to use WhatsApp for communication, please send an email to info@hvnw.nl, and we will discontinue WhatsApp communication with you.
How does Heeren van Noortwyck BV handle security and quality?
We protect the quality and integrity of your personal information with appropriate technical and organizational measures. This includes promptly addressing any request you make to correct inaccuracies in your personal information.
We use cookies
A cookie is a small text file stored on the visitor's device when they first visit a website. The purpose of cookies is to collect information about the user, the website, or statistics.
Some cookies also aim to improve the user experience of the website. We distinguish between functional and non-functional cookies. Functional cookies are always placed because they are necessary for the website to function properly. Non-functional cookies process personal data outside your direct view. These cookies mainly help us improve our services. For example, they allow us to measure how often our website is used and what information visitors are searching for. We always ask for your permission before placing non-functional cookies.
Your rights
You have several legal rights concerning your personal data, including the right to access, correct, or supplement your data, the right to erase your data, restrict processing, transfer digital data, and the right to object.
Liability
Despite the care and attention devoted to the management of this website, it is possible that it may contain incorrect information. Heeren van Noortwyck BV cannot be held liable for any technical or editorial errors on this website, nor for any consequential damages resulting from the use or temporary unavailability of this website or links to third-party websites.
Complaints
Do you have a complaint about how your personal data is handled? If so, you can refer to the complaints procedure of the Personal Data Authority. This body is authorized to handle your complaint.
Questions?
Do you still have questions? If so, please send an email with your query to: info@hvnw.nl.